The Business Advantages of eCommerce Technology

Robust eCommerce technology is quickly becoming a must-have for brands in the eCommerce arena. The right technology streamlines day-to-day backend processes to ensure orders are sent to customers on time and in perfect condition. 

Technology is expensive and takes too long to implement, right? Wrong. You’re actually doing more harm than good to your business by not leveraging an eCommerce technology solution. A lack of technology usually leads to:

  • Poor inventory management
  • Inaccurate order fulfillment
  • Higher volume of product returns

eCommerce technology

The Advantages of Using eCommerce Technology You Don’t Want to Miss

Technology isn’t strictly reserved for multichannel brands. While it’s true that global retailers use robust platforms, eCommerce technology is also a great tool for emerging, growth-minded brands. No matter the size of your company, the right technology can deliver several organizational advantages:

  1. Better Inventory Management – Solid inventory management should be at the top of your priorities list. Technology enables you to better manage inventory by giving you constant visibility into inventory levels, alerting you when certain items are running low on stock and need to be reordered. You can also see which products haven’t sold units in a while and are taking up valuable warehouse space. 
     
  2. Smoother Return Processes – Returns come with eCommerce territory, so it’s important that you have a smooth, hassle-free return process in place. Use eCommerce technology to help you easily process customer returns. You can also link systems so when an item has been returned and rescanned, inventory levels are immediately updated to reflect the returned unit. 
     
  3. In-Depth Reporting – Ever wonder how well your logistics and fulfillment processes are performing? With eCommerce technology, you have the answers. Logistics KPIs and warehouse numbers are easily accessible on a comprehensive solution. These insights allow you to see which areas of your logistics strategy are performing well, and which areas could use a little tweaking.  

Find the eCommerce Technology That Will Make a Difference 

The Dotcom Distribution team learned the advantages of eCommerce technology long ago. Since then, we’ve worked to implement strategic technology platforms into every aspect of our logistics and fulfillment processes.  Using these tools, we’ve helped hundreds of eCommerce brands achieve the next phase of business growth. 

We apply our innovative technology solutions to every practice area, including:

  • Inventory Management
  • Freight Management
  • Global Logistics
  • Kitting & Assembly
  • Warehouse Reporting 
  • Multichannel Fulfillment

It’s time to get onboard with the latest eCommerce technology. To learn more about implementing software and platforms for your online retail business, contact Dotcom Distribution today.