Flash sale and daily deals sites shook up the traditional commerce model when they first broke into the retail scene. Since then, the space has been constantly changing with a variety of successes and failures. According to a report from Dotcom Distribution, 44% of comments posted across 11 of the top U.S. flash site Facebook pages were negative. Retail Touchpoints discusses the future of flash sale sites, including Dotcom’s study.
Changing consumer demands and increased competition are creating new opportunities in retail fulfillment and delivery. Customers now expect fast and free shipping as the industry norm in 2014. Dotcom CEO Maria Haggery writes in Retail Online Integration how retailers can adapt to the tech-savvy consumer and compete with companies like Amazon.
Happy Friday and welcome back to our Friday Roundup! Here are this week’s top stories in logistics, eCommerce and retail.
According to a UPS Pulse of the Online Shopper survey, consumers want the ability to select delivery dates and times in addition to rerouting packages based on personal preferences. With consumers placing a heavy emphasis on shipping in retail decision-making, retailers must explore new ways to leverage a strong logistics strategy as a driver of omnichannel success. Check out Dotcom CEO Maria Haggerty's article in Multichannel Merchant to learn what puts leading omnichannel retailers ahead of the pack.
This week’s retailer we love is Rowdy Gentleman! From a weekday lunch with co-workers to casual Friday to Sunday Funday, Rowdy Gentleman’s tees, tanks and polos are perfect for today’s modern man. Plus, they offer free shipping and returns, so you can spend your weekends partying. #getrowdy
Edison, NJ February 04, 2014 - Dotcom Distribution, a premier provider of fulfillment and logistics solutions, announces the promotion of current president, CFO and COO Maria Haggerty to CEO, succeeding co-founder Bill Follett. In this new role, Haggerty will continue to direct Dotcom’s operations, working with the Board and senior management team to focus on the strategic direction and growth of Dotcom, including new products such as the recently launched photography studio. Since co-founding Dotcom in 1999, Haggerty has played an integral role in developing and defining all aspects of the business, including sales and marketing, operations, finance and IT. Her leadership has helped the company realize long-term goals while enabling premium retailers like Bliss, Fab and vineyard vines to offer their customers one of the best buying experiences available in eCommerce.
This holiday season, e-tailers stretched Christmas delivery cutoff dates and offered free shipping. The result was delayed or late deliveries and costs that undercut profits. Dotcom CEO Maria Haggerty addresses these issues and how Dotcom’s warehouse handled peak holiday activity in Supply Chain Brain.
Retailers like Warby Parker and Bungalow Clothing are offering at-home try-on policies, an effective, customer-centric eCommerce strategy. However, retailers must understand the fulfillment and logistic implications before jumping in. Check out the three criteria Dotcom CEO Maria Haggerty says retailers must meet for a successful at-home try-on policy in Multichannel Merchant.
This week’s retailer we love is Martin Dingman! Inspired by rural America, Martin Dingman is all about country wear that calls to mind traditional outdoors activities, including fox hunting and fishing. We especially love its hand-sewn Kincaid loafers - lined in sheepskin, and featuring a horse bit detail, these loafers can be dressed up while still maintaining their country roots. Did we mention Martin Dingman offers free shipping on all orders?
Last year’s holiday shopping season showed that on-time package delivery is not something that can be taken for granted. Retailers are continuing to push the envelope on delivery times and must learn how to develop a cohesive plan with their fulfillment and logistics providers in order to deliver packages on time. Check out Dotcom CEO Maria Haggerty’s Q&A with Logistics Management to find out the lessons learned from the past holiday season.